All transcriptionists on our team have signed Confidentiality Agreements on file. We understand that confidentiality of work product and material is imperative We also have no problem signing an additional Confidentiality Agreement when requested by a client. We establish with every new client whether they would like us to destroy all work product after the project is completed.
The cost is dependent upon several factors such as length of audio, quality of the recording, turnaround time requested, etc. The price is determined on a case-by-case basis.
There are many factors that determine the turnaround time of transcripts such as length and quality of the audio, client deadlines, etc. This is determined on a case-by-case basis.
The most important factor in determining the quality of the audio you will end up with is location, location, location! If you conduct your recording in a quiet location such as a conference room, for example, versus a noisy restaurant, you will be rewarded with a much more accurate transcript. A good recording device is also important. We have found digital recorders are far superior to tape recorders. We suggest you do a short test run before beginning the actual recording. Make sure you can hear everyone clearly and that the recorder is in a good location, able to pick up all voices.
We are capable of providing the completed document to you in various formats; however, our default format is MS Word unless other arrangements have been previously made.
If the audio file is small enough to send as an e-mail attachment that is one way to transfer files to us. If the audio file is too large for e-mail, we prefer to utilize Dropbox and can either share a folder with you or you can share one with us. If you are already using another file sharing service such as Google Drive, Box or WeTransfer, those are acceptable avenues as well of file transfer.
We can transcribe all the standard audio formats, such as MP3, wav, wma, dss, etc. We are also capable of transcribing video files, although, due to their size they typically must be burned onto a CD and mailed, instead of transferred via the Web.
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